About Us

General Terms & Conditions


Building Better Pty lt, 98a Soldiers Ave, Freshwater, 2096, NSW, Australia (“GETTER” or “We”) owns and operates the website located at www.GETTER.com.au, www.GETTER.co.nz, shop.GETTER.com.au, and www.Getterdelivery.com the “Website”) and the GETTER application available for use on certain operating systems, including Android and iOS (the “GETTER App”). These 


terms of use (the “Terms”) apply to all users of the website, users who download the GETTER app and users who simply view the content on or available through this website or the GETTER app (each, a “User”, or “You”).BY USING THIS WEBSITE AND/OR THE GETTER APP YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS OF USE. IF YOU DO NOT ACCEPT THESE TERMS OF USE, THEN DO NOT USE THE GETTER APP OR THIS WEBSITE OR ANY OF ITS CONTENT OR SERVICES.  THESE TERMS OF USE MAY BE AMENDED OR UPDATED BY GETTER FROM TIME TO TIME.  IT IS YOUR RESPONSIBILITY TO REVIEW THESE TERMS OF USE FOR ANY CHANGES.  YOUR USE AFTER ANY AMENDMENTS OR UPDATES OF THESE TERMS OF USE SHALL SIGNIFY YOUR ASSENT TO AND ACCEPTANCE OF SUCH REVISED TERMS.  YOU SHOULD VISIT THIS PAGE PERIODICALLY TO REVIEW THESE TERMS OF USE.


The Service


The GETTER service allows Users to use the GETTER App to order and pay for construction materials (“Goods”), to be delivered to job sites or addresses provided by Users (the “Service”).


Account Registration


In order to access the Service, you must be a registered user.  If you are a construction owner (“Owner”), you must create an owner account (“Owner Account”) to which you can invite your employees or agents to join. Individuals invited by Owners (“Employees”) must register for an employee account (“Employee Account”) to use the Service. All information provided must be true, accurate, current and complete. We will rely on the information you provide. Owners are required to provide valid credit card information to register (“Credit Card Information”), which credit card will be used for payment of Goods ordered through the Service by their Employees, as detailed below. Owners shall promptly advise GETTER if their Credit Card Information changes due to loss, theft, cancellation, expiry or otherwise and Owners shall be liable for any failure to pay Fees cause by out-of-date billing information.


End User License


The GETTER App, this Website, the Service and the information and materials that they contain, are the property of GETTER and its licensors, and are protected from unauthorised copying and dissemination by copyright law, trademark law, and other intellectual property laws.  Subject to the terms of this Agreement, GETTER grants you a non-transferable, non-exclusive, license to (a) access and use the Website and the Service for your use, and (b) download, install and use one copy of the Application on a mobile device that you own or control for your use (the “License”).   The GETTER App is licensed to you and not sold.  Nothing in the Terms gives you a right to use the GETTER or GETTER names, trademarks, logos, domain names, and other distinctive brand features without our prior written consent.  You shall not attempt to override or circumvent any of the usage rules or restrictions on the Website. Any future release, update, or other addition to functionality of the Website or GETTER App shall be subject to these Terms.


Purchasing Orders


GETTER reserves the right to limit quantities of Goods available for sale or sold. GETTER reserves the right at any time to reject, correct, cancel or terminate any order for any reason whatsoever. If the price of any product you ordered was incorrectly displayed on the Website or App, we will provide you with an opportunity to place an order at the correct price. GETTER also reserves the right to refuse any order You place with us. Advertisements of Goods for sale on our Website and App are invitations to Users to make offers to purchase such products and are not offers to sell. Your properly completed and submitted order form constitutes your offer to purchase the products or services referenced in your order (an “Order”). An Order is deemed to be accepted only if you receive a confirmation from GETTER via the App or to your email address indicating that a GETTER Runner has accepted the Order (“Runner Confirmation”).


Payment Terms


Access to and use of the Services is subject to payment of the applicable fees due for the Goods ordered by Owners and their Employees (“Fees”). The prices for Goods are set out on the Website and all other applicable amounts, charges and taxes are indicated when you purchase Goods. Unless otherwise stated, all invoiced amounts are due upon receipt and processed immediately upon Runner Confirmation using the Credit Card Information on file for the Owner Account. GETTER uses Stripe, a third-party payment processor to process transactions (“Payment Processor”). By making a purchase, you authorize your Credit Card Information to be provided to the Payment Processor. You acknowledge and agree that the Payment Processor’s terms of use and privacy policy will govern your agreement and interactions with the Payment Processor and that our Terms and policies do not govern. GETTER HAS NO LIABILITY ARISING FROM YOUR USE OF OR ACCESS TO THE PAYMENT PROCESSOR. You should review the applicable terms and policies of the Payment Processor, including its privacy and data gathering practices. Unless otherwise stated, all fees are quoted in Australian Dollars. Receipts for purchased Goods will be delivered to the User making the purchase via email and may be available for viewing by the Owner.


Employee Purchases

Employees are authorised to make purchases of up to $2,000 AUD per purchase, unless otherwise indicated by an Owner in the Owner’s account settings. OWNERS ARE SOLELY LIABLE FOR ANY PURCHASES MADE THROUGH EMPLOYEE ACCOUNTS ASSOCIATED WITH THE OWNER ACCOUNT.


Other Conditions of Purchase

You must be 18 years old or otherwise the age of majority in your jurisdiction to register for an Account and Use the Service. The Service is currently only available in Sydney, Melbourne and Sunshine Coast. Orders will only be delivered to eligible Job Site addresses in the city or cities where the Service is offered.


Catalogue & Product Descriptions

All features, specifications, products and prices of products and services described on this Website are subject to change at any time without notice.  We make no representation as to the completeness, accuracy, or currency of any information on this Website. We reserve the right to make changes in information about price, description, or availability without notice. We have made every effort to display as accurately as possible the colours of products that appear on the Service; however, the actual colour you will see will depend on your computer, and we cannot guarantee that your computer will accurately display our colours. The inclusion of any products or services on the Service does not imply or warrant that these products or services will be available over at any particular time.


Delivery

Runners will deliver Goods purchased to the Job Site specified in your Order as agreed between the parties. GETTER is not responsible for delivery delays that may occur as a result of poor weather conditions, traffic or any force majeure.


Returns/Refunds

ALL GOODS PURCHASED THROUGH THE GETTER APP AND WEBSITE ARE FINAL SALE, at Getter’s discretion. GETTER WILL NOT ACCEPT ANY RETURNS OR EXCHANGES OR PROVIDE ANY REFUNDS.

Restrictions on Use of the Service


GETTER reserves the right at all times (but will have no obligation) to terminate User access to the Website, App or Service for any violation of these Terms. In using the Website, GETTER App and/or Service Users shall not:

  • Make any purchases unless authorised to do so by an Owner;

  • Copy any content unless expressly permitted to do so herein;

  • Upload, post, email, transmit or otherwise make available any material that:

    • is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, or racially or ethnically objectionable, encourages criminal behavior, gives rise to civil liability, violates any law, or is otherwise objectionable;

    • You do not have a right to make available under any law or under a contractual relationship;

    • infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party (including privacy rights);

    • infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party (including privacy rights);

    • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or data or the Website or that of any users or viewers of the Website or that compromises a user’s privacy; or

    • contains any falsehoods or misrepresentations or create an impression that You know is incorrect, misleading, or deceptive, or any material that could damage or harm minors in any way;

    • Impersonate any person or entity or misrepresent their affiliation with a person or entity;

    • interfere with or disrupt the Website or servers or networks connected to the Website, or disobey any requirements, procedures, policies or regulations of networks connected to the Website or probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;

    • intentionally or unintentionally violate any applicable local, provincial, national or international law or regulation;

    • collect or store personal information about other users or individuals;

    • license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Website or GETTER App;

    • modify, translate, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the GETTER App or any software provided as part of the Website, except to the extent the foregoing restrictions are expressly prohibited by applicable law; or register for the Service on behalf of a group or corporate entity.


Website

You also agree not to access the Website in a manner that utilizes the resources of the Website more heavily than would be the case for an individual person using a conventional web browser. Notwithstanding the foregoing, operators of public search engines may use spiders or other bots for the purpose of creating publicly available searchable indices of the materials on this Website.


License of Content

Users may be able to upload certain content to the Website or the App (“User Content”). By submitting, posting or displaying any content on or through the Service, you grant us (and our agents) a non-exclusive, royalty-free license (with the right to sublicense) to use, copy, modify, transmit, display and distribute such User Content. GETTER will not be responsible or liable for any use of User Content in accordance with these Terms. You represent and warrant that you have all the rights, power and authority necessary to grant the rights granted herein to any User Content that you submit.

Feedback

If You provide GETTER with any suggestions, comments or other feedback relating to any aspect of the Website, GETTER App and/or Service (“Feedback”), GETTER may use such Feedback in the Website or in any other GETTER products or services (collectively, “GETTER Offerings”). Accordingly, You agree that: (a) GETTER is not subject to any confidentiality obligations in respect to the Feedback, (b) the Feedback is not confidential or proprietary information of You or any third party and You have all of the necessary rights to disclose the Feedback to GETTER, (c) GETTER (including all of its successors and assigns and any successors and assigns of any of the GETTER Offerings) may freely use, reproduce, publicize, license, distribute, and otherwise commercialize Feedback in any GETTER Offerings, and (d) You are not entitled to receive any compensation or re-imbursement of any kind from GETTER or any of the other users of the Website in respect of the Feedback.


Links & Third-Party Websites

This Website (including User Content) may contain links to other websites that are not owned or controlled by GETTER.  In no event shall any reference to any third party, third party product or service be construed as an approval or endorsement by GETTER of that third party, third party product or service.  GETTER is also not responsible for the content of any linked websites.  Any third-party websites or services accessed from the Website are subject to the terms and conditions of those websites and or services and You are responsible for determining those terms and conditions and complying with them.  The presence on the Website of a link to any other website(s) does not imply that GETTER endorses or accepts any responsibility for the content or use of such websites, and You hereby release GETTER from all liability and/damages that may arise from Your use of such websites or receipt of services from any such websites.


Disclaimer of Representations, Warranties & Conditions

THE WEBSITE, SERVICE, GETTER APP AND ALL MATERIALS PROVIDED THEREIN ARE PROVIDED “AS IS.”  GETTER SPECIFICALLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, STATUTORY, BY USAGE OF TRADE, COURSE OF DEALING OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, TITLE, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE.  ANY INFORMATION OR MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, OR ANY OTHER LOSS THAT RESULTS FROM DOWNLOADING OR USING ANY SUCH MATERIAL.  GETTER DOES NOT WARRANT, ENDORSE, GUARANTEE, PROVIDE ANY CONDITIONS OR REPRESENTATIONS, OR ASSUME ANY RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY ANY THIRD PARTY THROUGH THE WEBSITE OR IN RESPECT TO ANY WEBSITE THAT CAN BE REACHED FROM A LINK ON THE WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING ON THE WEBSITE, AND GETTER SHALL NOT BE A PARTY TO ANY TRANSACTION THAT YOU MAY ENTER INTO WITH ANY SUCH THIRD PARTY.  GETTER WILL NOT BE LIABLE FOR ANY TYPE OF CONTENT EXCHANGED BY MEANS OF THE SERVICE.


Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL GETTER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY DAMAGES THAT RESULT FROM (I) YOUR USE OF OR YOUR INABILITY TO USE THIS WEBSITE, GETTER APP OR THE SERVICE, (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, DATA, INFORMATION OR SERVICES, (III) ERRORS, MISTAKES, OR INACCURACIES IN THE MATERIALS ON THE WEBSITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY KIND WHATSOEVER ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE, ANY BUGS, VIRUSES, TROJAN HORSES, OR ANY OTHER FILES OR DATA THAT MAY BE HARMFUL TO COMPUTER OR COMMUNICATION EQUIPMENT OR DATA THAT MAY HAVE BEEN TRANSMITTED TO OR THROUGH THE WEBSITE OR GETTER APP, OR (V) ANY ERRORS OR OMISSIONS IN ANY MATERIAL ON THE WEBSITE OR ANY OTHER LOSS OR DAMAGE OF ANY KIND ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE.  THESE LIMITATIONS SHALL APPLY EVEN IF GETTER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, GETTER’S LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) $10,000 AUD OR (B) THE AMOUNTS YOU’VE PAID GETTER IN THE PRIOR 12 MONTHS BEFORE THE CLAIM.


Indemnification

YOU SHALL INDEMNIFY, DEFEND AND HOLD GETTER AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, AND EMPLOYEES, HARMLESS FROM ALL CLAIMS, ACTIONS, PROCEEDINGS, DEMANDS, DAMAGES, LOSSES, COSTS, AND EXPENSES (INCLUDING REASONABLE LEGAL FEES), INCURRED IN CONNECTION WITH ANY MATERIALS SUBMITTED, POSTED, TRANSMITTED OR MADE AVAILABLE BY YOU THROUGH THE SERVICE AND/OR ANY VIOLATION BY YOU OF THESE TERMS OF USE.


Termination

GETTER may, under without prior notice, for any reason or for no reason, immediately terminate your ability to access the Website, the App, Service or portions thereof. Cause for such termination shall include, but not be limited to, (a) breaches or violations of these Terms or any other agreement that You may have with GETTER (including, without limitation, non-payment of any fees owed in connection with the website or otherwise owed by You to GETTER), (b) requests by law enforcement or other government agencies, (c) a request by You, (d) discontinuance or material modification to the Website (or any part thereof), (e) unexpected technical, security or legal issues or problems, and/or (f) participation by You, directly or indirectly, in fraudulent or illegal activities.  Termination of Your access to the Website may also include removal of some or all of the materials uploaded by You to the Website.  You acknowledge and agree that all terminations may be made by GETTER in its sole discretion and that GETTER shall not be liable to You or any third-party for any termination of Your access to this Website or for the removal of any of the materials uploaded by You to the Website.  Any termination of these terms of use by GETTER shall be in addition to any and all other rights and remedies that GETTER may have.


Availability & Updates

GETTER may alter, suspend, or discontinue this Website at any time and for any reason or no reason, without notice. The Website, Service and/or GETTER App may be unavailable from time to time due to maintenance or malfunction of computer or network equipment or other reasons.  GETTER may periodically add or update the information and materials on this Website without notice.



Security

Information sent or received over the Internet is generally unsecure and GETTER cannot and does not make any representation or warranty concerning security of any communication to or from the Website or any representation or warranty regarding the interception by third parties of personal or other information. You are responsible for safeguarding the password that you use to access the Service and you are responsible for any activities or actions under your password. You agree to keep your password secure.  GETTER will not be liable for any loss or damage arising from your failure to comply with these requirements.


General

These Terms of Use, together with any Privacy Policy that may be published on the Website, constitutes the entire agreement between the parties relating to the Website and Service and all related activities.  If any part of these Terms is held to be unlawful, void, or unenforceable, that part shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.  The failure of GETTER to exercise or enforce any right or provision under these Terms of Use shall not constitute a waiver of such right or provision.  Any waiver of any right or provision by GETTER must be in writing and shall only apply to the specific instance identified in such writing.  You may not assign the Terms, or any rights or licenses granted hereunder, whether voluntarily, by operation of law, or otherwise without GETTER’s prior written consent.


If you have any questions about these Terms or if you wish to make any complaint or claim with respect to the GETTER App or Service, please contact us at: info@GETTER.com.au.

GETTER Premium Terms & Conditions


We store your credit card details in our system and direct charge you $150 at the start of the month. Then we bill you for any additional fees via invoice at the end of the month.


Key features;

  • Unlimited free Getter "shop online" deliveries. Normally $40 per delivery.

  • 50% off all "delivery only" orders. You start winning at delivery 3.



The GETTER Subscription Program (the "Program") is a commercial subscription program offered by GETTER Inc. ("GETTER"). To be invited to become a member of the Program, you must be an established business. Members of the Program (each, a “Member Company”) can purchase an annual subscription at a 20% monthly discount. By opting into the Program, and by your continued participation in it, you agree to these Terms and Conditions, including any amendments which may be made by GETTER from time to time in its sole discretion. The Program does not include “other deliveries”. As it will be an additional charge as stated in the above chart.


GETTER is committed to serving you and we thank you for your business. We hope the Program demonstrates our commitment to serving your needs and our appreciation for your business.


With each retailer placed through the Services for a monthly subscription fee. Deliveries made via GETTER Pro are subject to availability. Service fees, special handling fees, and/or taxes may still apply. For combinations with other offers, restrictions may apply.


By default (and with prior notice to the extent required by applicable law, your GETTER pro membership will automatically renew, and the applicable membership fee will be automatically charged to you at the time of renewal with an active credit card on file in your account. If you do not want your membership to automatically renew or if you would like to change which credit card is charged, you can contact GETTER at 905-399-7572 or info@GETTER.com.au.


You can cancel your GETTER Pro membership at any time by contacting GETTER at 1300 Getter or info@GETTER.com.au You may cancel within the first 15 calendar days of your paid GETTER Pro membership and receive a refund of the GETTER Pro membership fee you paid, but only if you have not placed any orders using your GETTER Pro membership. If you cancel at any other time, you will not receive a refund, but you can continue to enjoy the Free Deliveries through the end of your billing period.


Your GETTER Pro membership cannot be transferred or assigned. GETTER reserves the right to accept, refuse, or cancel your GETTER Pro membership at anytime in its sole discretion.

Privacy

When you register for the Program, GETTER will collect personal information of the Member Contact, including your name, address, telephone number, and e-mail address. We also collect the credit card numbers that the Member Contact provides for registration with the Member’s account.  The credit card numbers will not be retained but will be converted to another unique identifier.  We use this information, in conjunction with our authorised agents and representatives, to administer your participation in the Program. Through participation in the Program, GETTER may gather information about the purchasing behavior of its Members which will be used to improve our product and service offerings to Members and consumers. Additionally, when registering, you will be given the option to opt-in to receive promotional emails from GETTER about the Program. For more details about GETTER’s privacy policy, please visit www.getter.com.au.



Program Modifications

GETTER reserves the right to cancel, suspend, modify or amend the Program or these Terms and Conditions at any time with or without prior notice. In the event of modifications to the Program or these Terms, the information will be delivered to the Member Contact via email.  From time to time, GETTER may (but is under no obligation to) offer special bonuses, rewards, gifts or benefits (“Rewards”) to Member Companies. Eligibility for such Rewards will be determined by GETTER in its sole discretion, and may be subject to additional terms and conditions released in association with such a Reward offer.


Taxation

Any applicable federal, provincial and local taxes connected to the issuance or acceptance of rewards through the Program are the sole responsibility of the Member. GETTER will not be responsible for any tax consequences which may flow from participation in the Program.


Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by the laws of the Province of Australia and the laws of Australia applicable therein. All decisions regarding the interpretation of these Terms and Conditions shall be at the sole discretion of GETTER, and shall be final and binding in all respects. To report an apparent discrepancy, please contact a GETTER customer service representative. If you disagree with any amendments to the Program or to these Terms and Conditions, your sole recourse will be to terminate your membership in the Program.

In no event shall GETTER’s liability with respect to the Program, including liability for negligence or breach of contract, be greater than the value of the subscription amount at the time the dispute arose. GETTER will not be responsible for any errors in data entry or processing, whether caused by the Member Company, Member Contact or GETTER unless you report the error in accordance with the procedure described in the previous paragraph. Any proceedings relating to matters regarding the Program shall be brought exclusively in the courts of the City of Toronto in the Province of Australia and orders of such Australia courts shall be binding on GETTER and Program members.


General Terms & Conditions

  • This Program is void where prohibited by federal, provincial or local law.

  • By registering, the Member Contract represents and warrants that s/he does so with the knowledge and consent of the Member Contact’s employer at the Member Company, if applicable, and that your management of and participation in the Program is not prohibited or restricted by any company or employment policies relevant to you.

  • These Terms and Conditions and your enrollment in the Program may not be assigned by you to any other person.

  • By enrolling in the Program, Member Company and Member Contact accept these Terms and Conditions, and the decisions of GETTER with respect to the Program as final and binding.   Member Company and Member Contact hereby release GETTER and hold GETTER and its authorised agents harmless from any claim, liability or damage related to its/their participation in the Program.

  • Fraud or abuse will result in your forfeiture and termination of your Program membership. GETTER reserves the right to pursue legal action in the event of fraud, misrepresentation, abuse or violation of these Program Terms and Conditions. 

  • No delay or omission on the part of GETTER to exercise any right or remedy hereunder, or otherwise to enforce these Terms and Conditions, shall be deemed to be a waiver of these Terms and Conditions or any applicable remedy to which it may be entitled.  No waiver shall constitute a waiver of any other term, condition, default, breach, right or remedy, nor shall any waiver constitute a continuing waiver.

  • The Terms and Conditions constitute the entire agreement between the Member Company and GETTER regarding the Program and supersede any prior written or oral terms related thereto.

  • If any term hereof is held by a court to be invalid or unenforceable, such term shall be severed herefrom and the remaining terms shall remain in full force and effect.


Membership Date & Anniversary Date

Under these Terms and Conditions, the “Membership Date” is the date upon which the Member Company signs up for the membership program.  A Member’s “Anniversary Date” is the semi-annual anniversary the date on which the Member Company’s registration for the Program was processed,Under these Terms and Conditions, a “Year”  is the calendar year beginning on a Member Company’s Anniversary Date.


Maintaining Member Status

Under these Terms and Conditions, the Member Company must make any changes for the monthly or annual membership before the anniversary date. The Membership will automatically renew on the Anniversary Date. If payment is not received 5 days after payment date GETTER reserves the right to cancel your subscription status at any time. 


FAQs

  • Are there any additional fees you need to be aware of?


Only additional fees are for services that are included in standard deliveries, you would receive 50% off these as well. For example, we charge $15 for additional pick-ups on the same run or if one of our drivers is required to spend longer than 15 mins unloading. For example, last week you use the service and we charged an unloading fee. You would be given a 50% discount here.


  • Can the subscription be cancelled at any time and does it take immediate effect?


Yes, can be cancelled immediately and would expire at the end of that payment period.


  • Is the $150 upfront payment charged every month? What if this is not used up during the month, can it be refunded or the balance carried forward to the following months?


The purpose is to cover that month, allowing you the 50% discount for orders and or free shop online orders.


  • Are there minimum orders required?


No minimum order quantity. 


  • Are there charges when paid direct on a credit card?


Standard 1.75% processing fee


  • Do you continue to issue invoices when deliveries/orders are made, as you do currently? (We require invoices issued in a timely manner in order to on charge to clients rather than at the end of the month)


We can invoice after every delivery and send a related receipt invoice when your card is debited.

  • Are the payment terms 30 days after the end of the month? E.g. Delivery/invoice date 20/08/2025, Due date 30/09/2025.


If you are on a subscription we can give you a full 30 days on every invoice issues after every invoice.