Getter is an express and on-demand trade delivery service. Founded by tradies, we know how important it is to get your supplies on time with minimal fuss. Getter exists to help you maximise job site efficiency by allowing your team to get on with the job while we sort out whatever you need.
Right here! getter.com.au/customer/register
Alternatively, you can click on “My Account” on the top right of our home page and follow the steps.
You can also download our app from the Apple App Store or the Google Play Store.
Once you have registered, you will get an email with a verification link.
Get one of our team to set this up for you. Call us on 1300Getter or send us an email at firstname.lastname@example.org
We simply charge for the distance between the Pick Up Location and the Drop Off Location. The minimum charge is $40+GST, and we charge $4+GST per KM.
It is easy to get a quote before you place an order; enter your Pick Up Location and your Drop Off Location on the order form and you will be given an approximate price before placing your order.
There may be additional charges. These are all $15+GST.
- Waiting at the pick up for more than 10 minutes
- Loading for more than 10 minutes
- Unloading for more than 10 minutes
- Additional Pick Up or Drop Off
Delivery fees are based on the basket size for Metro orders.
- Spend over $100, your delivery fee will be $44
- Spend under $100, your delivery fee will be $64
If you are non-metro, the minimum delivery charge is $99. If you have ordered something bulky, there may be an additional charge based on location and size/weight.
All Shop Online orders are only ‘Authorized’ when you place your order – this means that if you are not happy with the timeframe of the order we can cancel and we will never actually take your money.
We deliver materials using our fleet of utes and partner couriers. Our Utes can take:
- One tonne in the tray (2550mm x 1800mm)
- 150 kg on the roof racks, and up to 6m if rigid.
Call us on 1300Getter if your project requires a custom delivery request or need us to send more vehicles.
Can’t find what you’re looking for? No problem. Call us on 1300Getter or send us an email with product details at email@example.com.
For ‘Delivery only’ you can make a change up until the order is ‘In Transit’’. Log in on our website and action the change yourself on your account.
- Go to My orders
- Click edit details and make the changes
For ‘Shop online’ Call us on 1300Getter and have one of our team make the changes to your order.
Custom Orders are charged on a case-by-case basis. Talk to our team to organise your special request. Call us on 1300Getter or send us an email at firstname.lastname@example.org
If you did not receive an email confirmation, your first port of call should be checking your spam/junk folder. If you still can’t find it, please call 1300Getter
There are times when our system may be down for upgrades or maintenance purposes. If so, there may be a delay in sending out your email confirmation. For urgent matters please contact our team on 1300Getter or send us an email at email@example.com.
I can’t find a product I normally purchase from a hardware store on your website. Who do I contact?
- Call us on 1300Getter or send us an email at firstname.lastname@example.org of the product you usually get at your hardware store or if you can find it on our website, place an order and we will try and source it for you.